Shipping rates
Shipping charges for your order will be calculated and displayed at checkout.

We offer free Standard shipping on all orders (before taxes and shipping).  We also offer expedited shipping, to the US only, and shipping to Canada as shown below:

 

UNITED STATES

Free Standard Shipping (6-10 Business Days):  Free

Expedited Dispatch (5-8 Business Days):  $3.99 flat fee

2 Year Protection Plan + Expedited Dispatch:  $14.95 flat fee

 

INTERNATIONAL - CANADA ONLY

Free Standard Shipping (8-12 Business Days): Free

 

Shipment Processing Time
All orders are custom made just for you.  Please allow a few days for production before shipping.  Orders are not shipped or manufactured on weekends or holidays.

 

If your order includes multiple items, each item might be produced in a different facility and thus your shipment may arrive in multiple packages.

 

We update our product pages with our best estimates for delivery times given our recent experience. These estimates are not guaranteed and unless otherwise stated do not include production time before shipping.  Shipping times may be impacted by many factors including the exact location of the delivery address, holidays, weather conditions, and other factors outside our control. 

 

Please be aware that recently due to COVID we have been experiencing periodic disruptions in shipping networks and the supply chain that have caused delays in production and shipping times.  Under these circumstances it is much more difficult to make accurate projections of delivery times.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If we become aware of a significant delay in the shipment of your order, we will make every effort to  contact you via email or telephone.

 

Expedited or Express Shipping

We offer expedited shipping in the U.S. only.  Select the expedited shipping option at checkout for delivery within 1-3 business days after the order is shipped.  Please allow additional time for production before the order ships.

Shipping timeframes are estimates only and cannot be guaranteed.

 

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Lost, Stolen or Missing Items

 

 

On the rare occasion that your item goes missing or shows up late (more than 30 days) please contact us. If it has been lost in transit we will ship you a new one immediately! We pride ourselves on customer service and will reply in a timely fashion to resolve any issues ASAP. We depend on the customer to provide us with accurate shipping instructions.  Items lost because the customer provided an inaccurate address are the responsibility of the customer, are not covered by insurance, and no refunds will be given.

I Love Fine Gifts is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you and file with local police if you suspect it is in fact stolen. If you have any further questions on how to do this please reach out to our customer support team at customer service.

Customs, Duties and Taxes
I Love Fine Gifts is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Cancellations and modifications 

Please verify the accuracy of your order before you make your purchase.  Orders usually enter production within minutes and we usually cannot stop orders from being shipped once they enter production.  Therefore orders cannot be cancelled or modified once placed.  You may return any items received in error (free of charge in the U.S.)